Refund, Deferral & Transfer Policy

If you are currently registered for the CapTex Tri and would like to change your registration you have several options that are posted below. Please review the options, applicable fees, and deadlines below and then complete the form to submit your request.

A refund, deferral, or transfer can only be requested up to the deadline posted below. Requests cannot be processed for an event that has already taken place.


REFUND

  • 50% refunds are available through January 12.
  • Transaction fees charged by the online registration provider cannot be refunded.
  • Any merchandise purchased will be refunded.
  • USAT one-day license cannot be refunded or transferred.


DEFERRAL

  • You may request to defer your registration to next year’s event
  • Deferral requests are available through March 24.

  • USAT one-day license cannot be refunded or transferred.
  • Any merchandise purchased will be refunded.

    Deferral Fees & Dates:

    Deferral fee Schedule: Fee through 12/30  Fee Through 3/24
    Rookie Tri $44.70 $74.50
    Sprint Tri / Aqua sprint $54.70 $84.50
    Olympic / Aqua Olympic $66.70 $96.50
    Sprint Relay $77.70 $129.50
    Olympic Relay $101.70  $169.50

    Deferrals are not available after 3/24


TRANSFER

  • Transaction fees charged by the online registration provider cannot be refunded or transferred.
  • USAT one-day license will be transferred to the new event.
  • Any merchandise purchased will be refunded.
  • Transfers include a transfer fee + registration price difference, if any.
  • Price differences between events will not be refunded if transferring to a shorter distance.
  • Transfers are not available after 5/26 at 3:00 PM

See chart below for transfer options and associated fees.

Transfer to Another CapTex Tri Event

Fees through 5/20 Fees 5/21 – 5/26
Rookie Triathlon TO Sprint Triathlon/ Aquabike $10 $35
Sprint Triathlon/ Aquabike TO Rookie Triathlon $10 $35
Sprint Triathlon/ Aquabike TO/ FROM Sprint Triathlon/ Aquabike $10 $35
Rookie or Sprint Triathlon/ Aquabike TO Sprint Triathlon Relay $110 $140
Sprint Triathlon Relay TO  Rookie or Sprint Triathlon/ Aquabike $10 $35
Rookie or Sprint Triathlon/ Aquabike TO  Olympic Triathlon/ Aquabike $40 $60
Rookie or Sprint Triathlon/ Aquabike TO  Olympic Triathlon Relay $190 $240
Olympic Tri/ Aquabike TO  Rookie or Sprint distance $10 $35
Olympic Tri/ Aquabike TO Sprint Relay $80 $110
Olympic Tri/ Aquabike TO Olympic Relay $160 $190
Olympic Relay TO  Non-relay $10 $35
Any Event TO  Virtual $10 $35

Transfer to the Kerrville Triathlon Festival – September 28 – 29, 2024

A USAT one-day license from CapTex Tri cannot be refunded or transferred to Kerrville Tri.

Not available after 3:00 PM pm 5/26.

Rookie or Sprint Triathlon TO Sprint Triathlon/ Aquabike $30
Sprint Triathlon/ Aquabike TO Rookie Triathlon $20
Rookie or Sprint Triathlon TO Quarter Triathlon/ Aquabike $60
Rookie or Sprint Triathlon  TO Half Triathlon/ Aquabike $110
Rookie or Sprint Triathlon/ Aquabike  TO Sprint Triathlon Relay $70
Rookie or Sprint Triathlon/ Aquabike  TO Half Triathlon Relay $170
Sprint Triathlon Relay  TO Sprint Triathlon/ Aquabike $10
Sprint Triathlon Relay  TO Half Triathlon Relay $100
Olympic  TO Rookie or Sprint Triathlon/ Aquabike $10
Olympic  TO Quarter Triathlon/ Aquabike $40
Olympic  TO Half Triathlon/ Aquabike $100
Olympic Triathlon/ Aquabike  TO Sprint Triathlon Relay $40
Olympic Triathlon/ Aquabike  TO Half Triathlon Relay $140
Olympic Triathlon Relay  TO Sprint Triathlon Relay $10
Olympic Triathlon Relay  TO Half Triathlon Relay $80
Any Event  TO Virtual $10

If you have any questions,  please email [email protected].

Weather Contingency Plan

In the event of inclement weather, the start time of this event may be delayed by up to 1 hour. Should the weather conditions be unsafe for the swim, this event will be changed to a duathlon with distances of a 40 Km bike and a 10 Km run.  The Sprint distance will change to a duathlon with distances of a 20 Km bike, and a 5 Km run. The duathlon will use the same wave starts as the triathlon. If the weather makes it too dangerous for cycling, the event will become a run for all participants.