Austin’s only downtown triathlon, CapTex Tri, canceled
Thank you for your interest in the 29th annual CapTex Tri presented by Life Time Fitness. We absolutely love Austin’s only downtown triathlon and were ready for another magnificent Memorial Day weekend with triathletes from across the country. We are so thankful to all the participants, volunteers, and event partners who join us every year. Let’s get the bad news out of the way so we can get to the good news.
Unfortunately, as a result of mandates by local/state governments and the recommended CDC guidelines, we are forced to cancel the CapTex Tri scheduled for May 25th. And, unfortunately, postponement is not a viable option based on permitting and venue availability. We know that CapTex Tri being canceled is disappointing and understand the time dedicated to training for your event. Please know that this cancellation was made with the safety of the entire community in mind. We appreciate everyone’s flexibility and understanding.
The Good News
All registered participants can transfer to one of our upcoming triathlons at no cost or request a full refund. Events that are open to transfer include:
- Jack’s Generic Triathlon – August 23, 2020
- Kerrville Triathlon – September 26 – 27, 2020
- 2021 Rookie Triathlon – May 2, 2021
- 2021 CapTex Tri – May 31, 2021
If the event you transfer to is also canceled we will offer transfers/refunds via a similar process. Participants who wish to upgrade distances at Kerrville Tri or 2021 CapTex Tri will need to pay the difference in registration for that distance. That request can only be filled after the transfer to the original distance is complete.
All merchandise and USAT one-day purchases will be refunded for the event, regardless of transfer or refund request. If you select to transfer you will receive a merchandise refund notice from EventDog.com before you receive instructions to transfer your registration to another event. To process everyone we need all responses no later than Friday, May 29, 2020. Please note the refund and transfer process will take up to two weeks for us to complete.
Participants may request a full refund if they do not wish to transfer registration to any of the above events. Current virtual participants will be refunded and are invited to join in the new FREE virtual event that will launch next week. We ask that all participants submit their request by Friday, May 10th. Anyone who does not fill out the request form will be automatically transferred to next year’s CapTex Tri at no cost.
Every participant should receive an email with details on how to complete this process. If you didn’t please check your spam folder. If you still can’t find it, email email@example.com and we are happy to resend you the link.
More Good News: Free Virtual CapTex for Everyone!
We will also offer a free virtual triathlon/duathlon to all participants and the entire triathlon community. There will be fun incentives, free downloadable personalized bibs, and finisher certificates. The free virtual event will launch next week, so keep an eye on your inbox!
We look forward to seeing you soon and will continue to post blogs and social media on triathlon, training, and everything you need for a healthy and happy lifestyle.